Privacy Policy

Pergoloan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Personal information

We may collect information you provide directly, including:

• Name, email address, and phone number
• Home address and property information
• Financial information for financing applications
• Social Security Number (SSN) for loan processing, when applicable
• Payment information
• Project specifications and preferences
• SMS consent records (date/time and method of opt-in)

Automatically collected information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information and operating system

We use collected information to:

• Process and manage financing applications
• Provide, maintain, and improve our services
• Communicate with you about your account and services
• Send text messages when you have opted in (see Section 4)
• Respond to inquiries and provide customer support
• Detect, prevent, and address technical or security issues
• Comply with legal obligations

If you provide a mobile number and opt in, we may send text messages related to your inquiry, application, appointments, and account. Our full program rules, consent methods, and opt-out instructions are in our SMS & Text Messaging Policy.

We store records of SMS consent (including timestamp) when you submit our contact form or complete account registration with the consent checkbox selected. You may opt out at any time by replying STOP to any message.

We use Zadarma and similar providers to deliver messages. Those providers process your phone number solely to transmit messages on our behalf.

We do not sell your personal information. We may share information with:

• Service providers that perform services on our behalf (e.g., messaging, payments, email)
• Business partners involved in financing and installation
• Legal authorities when required by law or to protect our rights
• Business transfers in connection with a merger or sale of assets
• With your consent when you give explicit permission

We implement appropriate technical and organizational measures to protect your information. No method of transmission over the Internet is 100% secure.

We use cookies and similar technologies to track activity and improve our website. You can configure your browser to refuse cookies.

Our website may link to third-party sites. We are not responsible for their privacy practices.

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent (including SMS opt-out via STOP)

To exercise these rights, contact us using the information in Section 12.

Our services are not intended for individuals under 18. We do not knowingly collect information from children.

We retain information as long as necessary for the purposes in this policy, including compliance and audit records for SMS consent.

Pergoloan

13727 SW 152nd Street, Suite #1239, Miami, FL 33177

11900 North Bayshore Dr, Unit 102, Miami, FL 33181

Email: info@pergoloan.com

Phone: +1 (551) 419-2520